
Field service management software helps companies handle and coordinate the work of field technicians, engineers, and other workers responsible for performing on-site service, maintenance, and repair tasks. This software is designed to streamline and optimize the process of scheduling and dispatch, work order management, asset tracking, and communication between field workers and the home office.
There are numerous key features to prioritize when evaluating Field Service Management software for your business. Some of the essential properties to look for include the following:
Scheduling and dispatch
This is a critical feature for managing field technicians and ensuring they are dispatched to the right job sites at the right times. Look for software that allows you to schedule and dispatch technicians based on location, availability, and skill level. It should also provide real-time updates on the status of job assignments.
Work order management
This feature allows you to create, assign, and track …